Platform for Learning and Digital Content Creation in Education
"CLICK-Ed"
Last updated: November 18, 2025
Welcome to CLICK-Ed. This Privacy Policy applies to CLICK-Ed services, which include CLICK-Ed apps, websites, software and related services (the “Platform”). The Platform is provided and controlled by RealJobs Co., Ltd., with its registered address at 08 Son Thuy 12 Street, Ngu Hanh Son Ward, Danang City, Vietnam (“RJ”, “we” or “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users, and other individuals. If you do not agree with this policy, you should not use the Platform.
Your account information. You give us information when you register on the Platform, including your username, password, date of birth (where applicable), email address and/or telephone number, information you disclose in your user account, and your photograph or profile video.
User content. We process the content you generate on the Platform, including photographs, audios and videos you upload or create, comments, hashtags, feedback, reviews, and livestreams you make, and the associated metadata, such as when, where, and by whom the content was created (“User Content”). Even if you are not a user, information about you may appear in User Content created or published by users on the Platform. We collect User Content through pre-loading at the time of creation, import, or upload, regardless of whether you choose to save or upload that User Content, in order to recommend audio options and provide other personalized recommendations. If you apply an effect to your User Content, we may collect a version of your User Content that does not include the effect.
Messages. We collect information you provide when you compose, send, or receive messages through the Platform’s messaging functionalities and the associated metadata, subject to applicable laws. They include messages you send or receive through our chat functionality when communicating with sellers who sell goods to you, and your use of virtual assistants when purchasing items through the Platform. That information includes the content of the message and information about the message, such as when it was sent, received, or read, and message participants. Please be aware that messages you choose to send to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or share the messages.
We may access content, including text, images, and video, found in your device’s clipboard, with your permission. For example, if you choose to initiate content sharing with a third-party platform, or choose to paste content from the clipboard into the Platform, we access this information stored in your clipboard in order to fulfill your request.
Purchase information. When you make a purchase or payment on or through the Platform, including when you buy CLICK-Ed Points or purchase goods through our shopping features, we collect information about the purchase or payment transaction, such as payment card information, billing, delivery, and contact information, and items you purchased.
Your phone and social network contacts. If you choose to sync your phone contacts, we will access and collect information such as names, phone numbers, and email addresses, and match that information against existing users of the Platform. If you choose to share your social network contacts, we will collect your public profile information as well as names and profiles of your social network contacts.
Proof of your identity or age. We sometimes ask you to provide proof of identity or age in order to use certain features, such as livestream or verified accounts, ensure that you are old enough to use the Platform, or in other instances where verification may be required.
Information in correspondence you send to us, including when you contact us for support or feedback.
Information through surveys, research, promotion, contests, marketing campaigns, challenges, competitions or events conducted or sponsored by us, in which you participate.
Usage Information. We collect information regarding your use of the Platform, e.g., how you engage with the Platform, including how you interact with content we show to you, the advertisements you view, videos you watch and problems encountered, browsing and search history, the content you like, the content you save, the users you follow and how you engage with mutual followers.
Inferred Information. We also infer your attributes, including your interests, gender and age range for the purpose of personalising content.
Technical Information we collect about you. We collect certain information about the device you use to access the Platform, such as your IP address, user agent, mobile carrier, time zone settings, identifiers for advertising purposes, model of your device, the device system, network type, your screen resolution and operating system, app and file names and types, keystroke patterns or rhythms, battery state, audio settings and connected audio devices. We automatically assign user IDs and device IDs. Where you log-in from multiple devices, we use your information such as your device IDs and user ID to identify your activity across devices. We may also associate you with information collected from devices other than those you use to log-in to the Platform.
Location Information. We collect information about your approximate location, including location information based on your SIM card and/or IP address. With your permission, we may also collect precise location data (such as GPS).
Image and Audio Information. We may collect information about the videos, images and audio that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. We may collect this information to enable special video effects, for content moderation, for demographic classification, for content and ad recommendations, and for other non-personally-identifying operations.
Cookies. We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising on and off the Platform, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.
If you choose to register or use the Platform using a third-party social network account details (e.g., Apple, Facebook, or Google) or login service, you will provide us or allow to provide us with your username, public profile, and other possible information related to such account. We will likewise share certain information with your social network such as your app ID, access token and the referring URL. If you link your CLICK-Ed account to another service, we may receive information about your use of that service.
We may obtain information about you from certain affiliated entities within our company, including about your activities on their platforms.
We may receive information about you from others, including where you are included or mentioned in User Content, direct messages, in a complaint, appeal, request or feedback submitted to us, or if your contact information is provided to us. We may collect information about you from other publicly available sources.
Như được giải thích dưới đây, chúng tôi sử dụng thông tin của bạn để cải thiện, hỗ trợ và quản lý Nền Tảng, cho phép bạn sử dụng các chức năng của Nền Tảng, đồng thời thực hiện và thực thi Điều Khoản Dịch Vụ của chúng tôi. Chúng tôi cũng có thể sử dụng thông tin của bạn để cá nhân hóa nội dung bạn thấy trên Nền Tảng, quảng bá Nền Tảng và cá nhân hóa trải nghiệm quảng cáo trong và ngoài nền tảng của bạn, cùng với các mục đích khác. Chúng tôi thường sử dụng thông tin chúng tôi thu thập được theo những cách sau:
To fulfill requests for products, services, Platform functionality, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback.
To personalise the content you see when you use the Platform. For example, we may provide you with services based on the country settings you have chosen or show you content that is similar to content that you have liked or interacted with.
To send promotional materials, including by instant messaging or email, from us or on behalf of our affiliates and trusted third parties.
To improve and develop our Platform and conduct product development.
To measure and understand the effectiveness of the advertisements and other content we serve to you and others, and to deliver advertising, including personalised advertising, to you on and off the Platform.
To support the social functions of the Platform, including to permit you and others to connect with each other (for example, through our Find Friends function) and to share whether you are active on the Platform (and other information which you choose to share) with your friends, to provide our messaging service if you choose to use this function, to suggest accounts to you and suggest your account to others, and for you and others to share, download, and otherwise interact with User Content posted through the Platform.
To enable you to participate in the virtual items program.
To allow you to participate in interactive features of the Platform, such as enabling your content to be used in other users’ videos.
To use User Content as part of our advertising and marketing campaigns to promote the Platform, to invite you to participate in an event, and to promote popular topics, hashtags and campaigns on the Platform.
To understand how you use the Platform, including across your devices.
To infer additional information about you, such as your age range, gender, and interests.
To help us detect and combat abuse, harmful activity, fraud, spam, and illegal activity on the Platform.
To ensure content is presented in the most effective manner for you and your device.
To promote the safety, security of the Platform, including by scanning, analyzing, and reviewing User Content, messages and associated metadata for violations of our Terms of Service, Community Guidelines, or other conditions and policies. Click
To facilitate research conducted by independent researchers that meets certain criteria.
To verify your identity or age.
To communicate with you, including to notify you about changes in our services.
To announce you as a winner of our contests or promotions if permitted by the promotion rule, and to send you any applicable prizes.
To enforce our Terms of Service, Community Guidelines, and other conditions and policies.
Consistent with your permissions, to provide you with location-based services, such as advertising and other personalized content.
To train and improve our technology, such as our machine learning models and algorithms.
To protect the Platform and defend our legal rights and commercial interests, and those of our affiliates, users, and the public.
We share your information with the following parties:
If you choose to register to use the Platform using your social network account details (e.g., Apple, Facebook, or Google), you will provide us or allow your social network to provide us with your phone number, email address, username and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide.
Where you opt to share content on social media platforms, the video, username and accompanying text will be shared on that platform or, in the case of sharing via instant messaging platforms, a link to the content will be shared.
We share aggregated statistics and insights with users of our analytics services to help them understand how people are engaging with the Platform or with the ads we show.
We provide information and content to service providers who support our business, such as cloud service providers and providers of content moderation services to ensure that the Platform is a safe and enjoyable place and service providers that assist us in marketing the Platform.
Payment processors and transaction fulfillment providers: If you choose to buy Coins or conduct other payment related transactions, we will share data with the relevant payment provider to facilitate this transaction. For Point transactions, we share a transaction ID to enable us to identify you and credit your account with the correct value in points once you have made the payment.
Analytics providers: We use analytics providers to help us in the optimisation and improvement of the Platform. Our third-party analytics providers also help us serve personalised advertisements.
We share your information with independent researchers to facilitate research that meets certain criteria.
We may also share your information with other members, subsidiaries, or affiliates of our corporate group, including to provide the Platform, to improve and optimise the Platform, to prevent illegal use and to support users.
We will share your information with law enforcement agencies, public authorities or other organisations if legally required to do so, or if such use is reasonably necessary to:
comply with legal obligation, process or request;
enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof;
detect, prevent or otherwise address security, fraud or technical issues;
protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
Please note that if your profile is public, your content will be visible to anyone on the Platform and may also be accessed or shared by your friends and followers as well as third parties such as search engines, content aggregators and news sites. You can change who can see a video each time you upload a video.
We may also disclose your information to third parties:
in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets.
Your information may be stored on servers located outside the country where you live, such as in Singapore, Malaysia, Ireland and the United States. We maintain major servers around the world to bring you our services globally and continuously.
You have rights and choices when it comes to your information. You may be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. Please also see the Supplemental Terms on whether a local representative or local contact is available for your country.
You can access and edit most of your account information by signing into CLICK-Ed. You can delete the User Content you uploaded. We also provide a number of tools in Settings that allow you to control, among others, who can view your videos, send you messages, or post comments to your videos. Should you choose to do so, you may delete your entire account in Settings.
You may be able to refuse or disable Cookies by adjusting your device browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.
We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will use reasonable measures to protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.
We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.
We will, from time to time, include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defence of legal claims.
The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your account information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your account from the Platform or User Content from public view immediately, but may keep other information about you to process the violation.
CLICK-Ed is not directed at children under the age of 16. In certain cases this age may be higher due to local regulatory requirements, please see your local supplemental terms for more information.
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy or providing any other notice required by applicable law. Your continued access to or use of the Platform after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Platform.
If you have questions, comments, complaints or requests regarding this Privacy Policy, please contact us at: https://feedback.click-ed.vn/feedback.
Please also see the supplemental terms below on whether a local representative or local contact is available for your country.
We will endeavour to deal with your request as soon as possible. This is without prejudice to your right to make a complaint with a relevant data protection authority, where applicable.
In the event of a conflict between the provisions of the Supplemental Terms – Jurisdiction-Specific that are relevant to your jurisdiction from which you access or use the services, and the rest of policy, the relevant jurisdictions’ Supplemental Terms – Jurisdiction-Specific will supersede and control.
If you are using our services in Vietnam, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
Methods of processing your personal data. We may process your personal data by manual or automated methods.
Data subject's rights and obligations. Subject to certain exceptions, you have statutory rights and obligations under applicable laws. In particular, you have the following statutory rights:
Right to know;
Right to consent and withdraw consent;
Right to access;
Right to delete data;
Right to restrict data processing;
Right to be provided with data;
Right to object data processing;
Right to complain, denounce or initiate lawsuits;
Right to claim for damages; and
Right to self-protection.
You may exercise these rights by contacting us through the details at https://feedback.click-ed.vn/feedback, and we will respond to your requests regardless of the location in which your data is stored.
You have the following statutory obligations:
Protect your own personal data;
Request other relevant organizations and individuals to protect your personal data;
Respect and protect personal data of others;
Provide complete and accurate personal data upon giving consent to the processing of your personal data; and
Other obligations under applicable laws.
Age, Parental and Guardian Consent. If you are below 16 years old or under guardianship:
you must obtain approval from your parent(s) or legal guardian(s); and
your parent(s) or legal guardian(s) are responsible for: (i) all your actions in connection with your access to and use of the Platform; (ii) your compliance with this policy; and (iii) ensuring that any of your participation in the Platform will not, in any event, result in any violation of applicable laws and regulations relating to child protections.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) is not willing to open the account under their name, you must cease accessing the Platform if you are not at least 16 years of age.
Nothing in this Privacy Policy shall be construed as a waiver or limitation to statutory consumer rights that cannot be contractually limited under applicable laws.
In jurisdictions where the national or official language is not English, the version of the TikTok Privacy Policy in your local language may set out additional terms specific to your jurisdiction. Please also refer to the version of this Privacy Policy in your local language for further information.